FAQ

Shipping & Ordering

The estimated delivery time on Just Ten Time is up to 15 to 25 business days.

We will send you an email with a tracking number

On Just Ten Time, we offer free shipping

No, you do not need to register before placing an order with us. All you have to do is visit Just Ten Time and browse the product of your choice. Then click add to cart and proceed automatically to checkout.

All garment sizes on Just Ten Time are in Asian sizes. So please look carefully at the table below to find the size that fits you the best. Contact us by email if you have any questions at this address:  contact@justtentime.com

You will receive an email from us informing you that your order has been received after making the payment. However, this will not mean that your order is accepted. We will only approve your order after verifying your delivery address and approving your credit card details.

On Just Ten Time, once an item is sold out, it is removed from the website as quickly as possible. 

Cancellation & Return

Please contact us by email and include your order number with exact details, if you notice that your details are incorrect after placing the order.

An order can only be canceled if transport has not yet been confirmed. Please contact customer service on our email (contact@justtentime.com) and discuss with our team. We will be happy to assist you and process your refund.

The return policy is part of the general conditions of the company. On Just Ten Time, we offer 100% satisfaction guarantee and 14 days money back. If you are not satisfied with your purchase, simply contact us via email. We will always find a solution that best suits you.

If your item is damaged when it arrives at your shipping location, rest assured that we will do everything in our power to help you resolve the issue and satisfy you. To start a case, please contact us by email with your full name, order confirmation number, telephone number, as well as a brief description of the problem or damaged item.

About Just Ten Time

On Just Ten Time, we accept MasterCard, Visa as a payment method. We will add other payment methods in the future.

You can contact us at this email address: contact@justtentime.com